Available at the following locations
Due to the COVID 19 epidemic we are following national guidelines to provide Emergency Care and routine dental care is no longer available at any of our clinics.
Patients who have a swelling affecting their eye or which affects their ability to swallow or breathe, or if they have dental bleeding which cannot be managed at home should go to A and E.
Dental conditions which may require urgent care include:
We are providing telephone triage system to assess emergency and urgent care and this can be accessed by calling the dental helpline on: 03001234010. For our own patients we ask that you call the clinic you usually attend and follow the instructions on the answerphone message.
Once a call has been received by the dental helpline service, patients will then be given an appointment to speak to a dentist. A dentist will ring you back to perform a remote consultation – this will be either by telephone or video link. This will include taking a thorough medical and dental history .You may be asked to email photographs of the dental problem to a secure NHS email account.
We will follow strict guidelines and a structured pathway which follow national guidelines and concentrates on the 3 AAAs–
Advice – self-help, you will be given advice on how to manage your condition including possibly using a temporary filling kit available from chemists or one of our UDCs (Urgent Dental Centres).
Analgesics – appropriate advice according to individual circumstances and medical history will be given.
Antibiotics - only if appropriate.
Each patient will be assessed and managed on their own merit taking into account their best interests and using professional judgement.
If Symptoms persist ring back after 48 hours and you will be triaged again, if all options have been exhausted than a referral to appropriate Urgent Dental Centre (UDC).
We have separate premises for those who are shielded / at high risk if catch COVID-19).
ONLY where a 3A approach has been tried, escalated and failed to manage symptoms, or where the patient is at risk of deterioration of general/mental health if they do not receive an active intervention, will a face to face consultation be considered.
If you are referred into a UDC please expect to be triaged again by telephone / video link first, this is to ensure that face to face contact is necessary and that you understand the treatment options available.
The Chief Dental Officer has categorised patients as:
Even when you get to the UDC options are severely limited, normal dentistry involves the generation of aerosols eg drilling, using air and water spray or cleaning teeth. Due to nature of COVID -19 and how it is spread in saliva and droplets from the upper airway we need to avoid using procedures which increase the generation of fine spray or aerosols (aerosol generating procedures or AGPs – you may hear about these in the news). Therefore often the only treatment options may be an extraction or a dressing. Any procedures involving AGPs will be kept to a minimum and further treatment is likely to be required at some point in the future.
If you come to a UDC for face to face appointment there is risk of infection even though we are employing rigorous standards of social distancing, PPE and decontamination. Patients are kept separated physically and by timing of appointments. You may be asked to wait outside or in the car if we are not quite ready for you.
Ashton Health Centre Dental Department
Tel: 01772 777177
Bacup Health Centre
Tel: 01282 628252
Bamber Bridge Clinic
Tel: 01772 644676
Barbara Castle Way Health Centre
Tel: 01254 283919 / 283920
Tel: 01254 283860
Darwen Health Centre
Tel: 01254 283559 / 283560
Oak House Dental Centre
Sat-Nav users should use BB5 2EU
Tel: 01254 283674
Ringway Dental Centre/Dental Helpline
For SatNav please use PR1 1EL
Tel: 01772 777800
Special Care Dentistry Royal Blackburn Hospital
Tel: 01254 734962
St Peter's Centre
Tel: 01282 628315
Yarnspinners Health Centre
Tel: 01282 628464
Preston Dental Service
Tel: 01772 777 397 (limited appointments only then dental nurse advice)
Opening hours: Monday - Sunday 8:30am - 9:45pm
01772 325 100 assess allocation
Tel: 01257 230 230 (only ring after 6pm)
Outpatients Dept: Royal Bolton Hospital
Opening hours: Monday - Friday 9:00am - 5:00pm
Tel: 01204 390 918 appointments only
Bolton Dental Service
Tel: 01204 463 222
Opening hours: Monday - Friday 5:15pm - 8:30pm
Weekends & Bank Holidays 9:00am - 11:30am
Note: they only have a certain number of appointments within the bolton area and cannot do domicillary visits
Bury Access Centre
Moorgate Primary Care Centre
22 Derby Way
Tel: 0161 447 9898
Opening hours: Monday - Friday 7:45am - 4:30pm (appointments only)
Rochdale Access Centre
90 Whitehall Street
Tel: 01706 764 766
Opening hours: Monday - Friday 8:00am - 5:00pm (appointments only)
Patients who ring from this area will need to ring 111 for dental emergencies.
Tel: 0161 4769 649
With our leaflets we aim to give you information about the Trust in general, our services and treatments, and to provide useful information for service users and their carers.